This document was last updated on January 18, 2020.
1. ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS
Feel Good Fuel is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing www.feelgoodfuel.com, you acknowledge and fully understand Feel Good Fuel’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.
2. PARTICIPATING MERCHANT POLICIES
Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in Feel Good Fuel services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.
3. INFORMATION WE COLLECT AND HOW WE USE IT
Feel Good Fuel collects certain information from and about its users in the following ways:
3.1 WEB SERVER LOGS
When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:
- Your Internet protocol address.
- The kind of browser or computer you use.
- Number of links you click within the site.
- State or country from which you accessed the site.
- Date and time of your visit.
- Name of your Internet service provider.
- Web page you linked to our site from.
- Pages you viewed on the site.
3.2 USE OF WEB BEACONS OR GIF FILES
Feel Good Fuel Web pages may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow Feel Good Fuel to count users who have visited those pages and to deliver co-branded services. Feel Good Fuel may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon. Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. Feel Good Fuel prohibits Web beacons from being used to collect or access your personal information.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
3.6 EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
3.7 CONTACT FORMS
Feel Good Fuel utilizes contact forms to gather user provided information. This may include but is not limited to Name, Mailing Address, Email, Cell Phone, user preferences and regulatory acknowledgements. This information will only be used for providing requested services, providing information about available services, product updates and other service related communications via multiple communication medias in which you have provided consent to receive communications.
Feel Good Fuel may track user information to administer the site, analyze its usage and performance, develop marketing and make service improvements. Your continued use of the services and website constitutes your agreement to gather information for analytics.
4. WHO WE SHARE YOUR DATA WITH
Feel Good Fuel utilizes merchants and third-party service providers to support execution of services. As such, only necessary information to facilitate participation in providing requested services will be shared with these merchants and third-parties. Under no circumstance will Feel Good Fuel provide any customer information to any other party not explicitly involved in the execution of the customer requested service. By utilizing Feel Good Fuel services you are in agreement and provide full consent of sharing of information to only merchants and third-party service providers involved in the execution of requested services.
5. HOW LONG WE RETAIN YOUR DATA
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
6. WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have an account on this site, or have left comments, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
6.1. Your Provision of Contact and Account Information to Us
When you provide information about yourself to us, including when you create an Account, you agree to: (a) provide accurate, current, and complete information about yourself, and not to provide information that attempts to impersonate another individual; and (b) maintain and promptly update such information to keep it accurate, current, and complete. If you provide any information that is untrue, inaccurate, or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we retain the right to suspend or terminate any Account you establish and/or to refuse any or all current or future use of the Online Services or any portion thereof.
6.2. User-Provided Content
You understand that all information, data, or other materials that you and other users of the Online Services upload, post, transmit, publish, display, or otherwise make available through the Online Services, including information you share with or make available to other users of the Online Services (“User-Provided Content”), are the sole responsibility of you or the person from whom such User-Provided Content originated. This means that you, and not us, are responsible for all User-Provided Content that you upload, post, transmit, publish, display, or otherwise make available through the Online Services. We do not control the User-Provided Content posted and, as such, do not guarantee the accuracy, integrity, or quality of any User-Provided Content. Furthermore, the User-Provided Content is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. You understand that by using the Online Services, you may be exposed to User-Provided Content that is offensive, indecent, or objectionable. Under no circumstances will we be liable in any way for or related to any User-Provided Content, including, but not limited to, for any errors or omissions in any User-Provided Content, or for any loss or damage of any kind incurred as a result of the publication or use of or reliance on any User-Provided Content uploaded, posted, transmitted, published, displayed, or otherwise made available through the Online Services.
By uploading, posting, transmitting, publishing, displaying, or otherwise making available User-Provided Content through the Online Services, you represent and warrant that:
- you own or control all rights, title, and interests to such User-Provided Content;
- all “moral rights” that you may have in such User-Provided Content have been voluntarily waived by you;
- you have the right to grant the licenses granted under these Terms and Conditions;
- all User-Provided Content that you post: (i) is accurate; (ii) does not violate these Terms and Conditions; (iii) will not conflict with, result in a breach or violation of any terms or provisions of, or constitute a default under any contract or agreement to which you are currently bound or will become bound in the future; (iv) does not and will not violate any law, and (v) will not cause injury to any person or entity; and
- you are at least 13 years old.
6.3. Your Grant of License to Feel Good Fuel for User-Provided Content
By uploading, posting, transmitting, publishing, displaying, or otherwise making available User-Provided Content, you grant us a worldwide, perpetual, non-exclusive, royalty-free license (with the right to sub-license) to use, reproduce, display, perform, adapt, modify, publish, create derivative works from, or distribute such User-Provided Content in whole or in part in any form, medium, or technology (now known or later developed) without compensation to you, including but not limited to, in any unaffiliated third party content and in our or their publications, marketing material, and advertisements. We may modify or adapt User-Provided Content, including in order to transmit, display, or distribute it over networks and to conform to the requirements of networks, services, or other media. We or others may, in our sole discretion, cite to your name or other identifier you provided when posting User-Provided Content. You represent and warrant that our publication and use of your User-Provided Content will not infringe or violate the intellectual property or other rights of any third party.
This Section 6 does not apply to any protected health information that you upload, post, transmit, publish, display, or otherwise make available through the Online Services.
6.4. Discretion to Use User-Provided Content
User-Provided Content that you upload, post, transmit, publish, display, or otherwise make available through the Online Services may be used by Feel Good Fuel in accordance with our Privacy Statement and, with respect to protected health information, Feel Good Fuel reserves the right to change, condense, delete, or refuse to post any User-Provided Content on the Online Services in its sole discretion. None of the User-Provided Content that you submit shall be subject to any obligation of confidence on the part of Feel Good Fuel, its agents, partners, or third-party service providers and their respective directors, officers, and employees.
6.5. Third Party-Owned Content and Links to Third Party Owned-Websites or Online Applications
The Online Services may contain third party-owned content (e.g., articles, data feeds, abstracts, etc.) and may also include hypertext links to third party-owned websites and online applications. We provide such third party-owned content and links as a courtesy to our users. We have no control over any third party-owned websites or online applications or third-party owned content referenced on, linked to from, accessed by, or available on the Online Services and, therefore, we do not endorse, sponsor, recommend, or otherwise accept any responsibility for such third party-owned websites or online applications (or the availability of such websites or online applications) or third-party owned content. IN PARTICULAR, WE DO NOT ACCEPT ANY LIABILITY ARISING OUT OF ANY ALLEGATION THAT ANY THIRD PARTY-OWNED CONTENT (WHETHER PUBLISHED ON THE ONLINE SERVICES, OR ANY OTHER WEBSITE OR ONLINE APPLICATION) INFRINGES THE INTELLECTUAL PROPERTY RIGHTS OF ANY PERSON OR ANY LIABILITY ARISING OUT OF ANY INFORMATION OR OPINION CONTAINED IN SUCH third-party owned content OR ON ANY THIRD PARTY-OWNED website or online application LINKED TO FROM THE ONLINE SERVICES.
7. REGISTRATION AND PASSWORDS
The Online Services may permit or require you to register or obtain a password prior to permitting you to access certain portions of the Online Services. You acknowledge and agree that you are responsible for maintaining the confidentiality of your login ID and password, and for all uses of your login ID, password, and/or Account. You agree to notify us immediately of any unauthorized use of your login ID, password, or Account, or any other breach of security involving access to the Online Services through your Account. You acknowledge that you may be held liable for any loss or harm incurred by us or any other person or entity due to someone else using your login ID, password, or Account as a result of your failing to keep your Account information secure and confidential.
8. MERCHANTS AND THIRD PARTIES
We may share Your Personal Information with agents, contractors or partners of Feel Good Fuel in connection with services that these individuals or entities perform for, or with, Feel Good Fuel. These agents, contractors or partners are restricted from using this information in any way other than to provide services for Feel Good Fuel, or services for the collaboration in which they and Feel Good Fuel are engaged. We may, for example, provide Your information to agents, contractors or partners for hosting Our databases, for data processing services, so that they can provide You information that You requested. We will not give, sell, rent, loan or otherwise disclose any Personal Information to any third party, unless permitted or otherwise authorized to do so.
Feel Good Fuel reserves the right to share Personal Information in response to duly authorized information requests of any law enforcement agency, court, regulator, government authority, or other third party, where We believe such disclosure is necessary to comply with a legal or regulatory obligation, or otherwise to protect Our rights or the rights of any third party.
We also may share aggregate, non-personal information about Website usage with unaffiliated third parties. This aggregate information does not contain any personal identifiable information about our users.
8.1 ACTIONS FOR USER REQUESTED SERVICES
In a response to services requested by user, actions will be performed on behalf of the user by Feel Good Fuel and its authorized merchants or third-parties to render the requested service. This includes, but is not limited to sharing of User-Provided Content for account or membership creation, execution of transactions & shipping, and other actions necessary to facilitate delivery of the requested service.
By use of this website you authorize Feel Good Fuel and it’s merchants and third-party partners to execute necessary actions to process and provide any requested service with the User-Provided Content supplied herewith. In addition, You agree and authorize that Feel Good Fuel or a party acting on its behalf may contact you by telephone using automated technology (e.g., an autodialer or prerecorded messaging), text messaging, and email, and consent and agree to being contacted in this manner at the telephone and fax number(s) and email address(es) that you provide for service related matters.
The products that you purchase from this website are for your personal use (or the personal use of your family members living in your same household) only, and you may not offer, display, sell, or facilitate the offering, displaying, or selling of these products in any manner (including online auction websites, such as eBay or Amazon, e-commerce websites, retail websites, bazaars, flea markets, etc.) by anyone else.
8.2 ADDITIONAL ACTIONS FOR USER REQUESTED SUPPLEMENT SERVICES
All applicable sales taxes and shipping charges that may apply are determined by the ship to address. We offer a limited product satisfaction guarantee. For details, please see our Return and Refund Policy available at Isagenix. com. A full copy of the policy will accompany your shipments.
The personal data disclosed in establishing your Isagenix account as well as personal data collected is used by employees, Associates, and vendors taking part in the operation and management of our distribution network. Accordingly, you consent to the disclosure of your name, telephone number(s), fax number, and/or email address(es), shipping address(es) and other contact information listed on your application or as updated, and information regarding your Isagenix purchases (excluding payment card/account information) to Isagenix’s internal departments, external service providers, Enrolling Sponsor, Placement Sponsor, and Support Team. You agree that Isagenix or a party acting on its behalf may contact you by telephone using automated technology (e.g., an autodialer or prerecorded messaging), text messaging, and email, and consent and agree to being contacted in this manner at the telephone and fax number(s) and email address(es) that you provide. Your carrier’s standard rates will apply for calls and text messages. You may opt out of receiving text messages, facsimile transmissions, telephone calls, and emails by going through your online account or by contacting us at the email address, physical address, or telephone number below.
BY SIGNING, YOU AUTHORIZE ISAGENIX, ITS AFFILIATES, INDEPENDENT ASSOCIATES, AND REPRESENTATIVES TO CONTACT YOU BY PHONE, FAX, MAIL, TEXT, AND EMAIL CONCERNING ISAGENIX-RELATED MATTERS.
The Isagenix products that you purchase are for your personal use (or the personal use of your family members living in your same household) only, and you may not offer, display, sell, or facilitate the offering, displaying, or selling of Isagenix’s products in any manner (including online auction websites, such as eBay or Amazon, e-commerce websites, retail websites, bazaars, flea markets, etc.) by anyone else.
You may CANCEL this Supplement transaction without penalty or obligation within THREE BUSINESS DAYS from the above date (five business days if you reside in Alaska, 15 days if you reside in Wisconsin, and 30 days if you reside in Kentucky, or as otherwise required by your jurisdiction), or at any other time, by submitting a written notice to Isagenix in one of the following ways: mail/courier addressed to Isagenix International, LLC, Attn: Account Requests, 155 E. Rivulon Blvd, Gilbert, AZ 85297; facsimile at 480-636-5386; or email from your email address on file with Isagenix to AccountRequests@IsagenixCorp.com. Notices must contain your signature (unless sent from your email address on file with Isagenix), printed name, address, and, if known, your Isagenix account number. Isagenix will process notices and issue refunds, if any, in accordance with applicable law.
If you have any supplement policy questions, please contact:
Letter: Isagenix International, LLC Attention: Customer Care 155 E. Rivulon Blvd Gilbert, AZ 85297
9. HIPAA INFORMATION
The Health Insurance Portability and Accountability Act of 1996 (HIPAA), requires the maintaining of privacy for health information that identifies you, called protected health information (PHI), and to provide you with notice of an organization’s legal duties and privacy practices regarding PHI. Feel Good Fuel does not maintain PHI and as such, has no legal duties or privacy practices under the HIPAA.
9.1 THIRD PARTY PARTNER’S PROTECTION OF PROTECTED HEALTH INFORMATION (PHI)
Our third party laboratory is a Clinical Laboratory Improvement Amendments of 1988 (CLIA) – certified facility. In accordance with CLIA and the HIPAA Privacy Rule, CLIA-certified labs may provide the patient, the patient’s personal representative, or a person designated by the patient, as applicable, with copies of completed test reports that, using the laboratory’s authentication process, can be identified as belonging to that patient.
10. CHANGES TO THIS STATEMENT
Feel Good Fuel has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the services constitutes your agreement to this privacy statement and any updates.
11. CONTACTING US
If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us at CONTACT US.
Feel Good Fuel will use commercially reasonable efforts to promptly respond and resolve any problem or question.